Due to orders being charged in Japanese yen, the conversion is an estimate.
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Payments We Accept
Payment Option( or Methods)
We accept payments by Credit Cards and PayPal.
A transaction fee will not be included for payments made by credit card, however a handling charge may incur.
Please confirm with your credit card company.
|Country / Region||Mainlandchina / HongKong / Taiwan / Korea / other Asia area||North America / Oceania / Europe||South America /Africa|
|Delivery estimate||Arrives within 4-7 days||Arrives within 4-10 days|
For a list of countries and regions that EMS service is available in, please refer to the Japan Post website:EMS Countries and Areas
Custom tax or VAT may occur depending on your country or region.
EMS(Express Mail Service) charges will go up June 1, 2016.
We revised our shipping charge with the decision.
Returning and Exchange
Returning and exchange Policy
Due to our international shipping process, we are unable to provide returns or exchanges on products.
Before making your purchase, please check over the details of your order.
If there are any details you are unsure of, please make an inquiry to customer support before your order.
We take all necessary measures to ensure a quality service, however in the rare case that:
- the item has incurred damage
- the received item is different from the order
Please contact customer support within 10 days.
Only in these cases can we provide an exchange service, at no extra cost.
Refunds will be issued by the same method as the original payment.
For credit card payments, refunds will be made within one week.
※Timing of the refund will depend on the credit card company.
The returns process is as follows:
E-mail us at : email@example.com -> Send items for return -> Check items -> Process refund
(Phone us at : 81-58-255-5256)
Please return the items you wish to refund to the following addresses.
TO: Manches Co., Ltd. MID INTERNATIONAL ECshop
Gifu-city,Gifu 500-8686 JAPAN
- We proceed with the refund process after confirmation of the items being returned.
- In the case of payment via credit card, we will claim a stop of payment processing. Please follow up with your credit card issuer to enquire about their refund policy.
- In the case of payment via PayPal, we will claim a stop of payment processing. The payment will be refunded to your PayPal account within 7 business days.