JAPAN BIG & TALL ONLINE SHOP

MID international JAPAN
BIG & TALL ONLINE SHOP

Payment Method
  • 11.19(Sun)

    00:00

    NY

  • 11.19(Sun)

    00:00

    LONDON

  • 11.19(Sun)

    00:00

    JAPAN

81-58-255-5256

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Even when the shopping cart does not operate normally, you can place an order from a telephone, mail, and inquiry form.

We can help our customer anything about shopping.

mailsupport@ml.mid-jp.com
Inquiry form

Shopping Guide

Payments We Accept

Payment Option( or Methods)

We accept payments by Credit Cards and PayPal.
A transaction fee will not be included for payments made by credit card, however a handling charge may incur.
Please confirm with your credit card company.

Shipping&Handling

Delivery

Country / Region Mainlandchina / HongKong / Taiwan / Korea / other Asia area North America / Oceania / Europe South America /Africa
Flat rate 2000(JPY) 4000(JPY) 6000(JPY)
Delivery estimate Arrives within 4-7 days Arrives within 4-10 days
Shipping carriers EMS

For a list of countries and regions that EMS service is available in, please refer to the Japan Post website:EMS Countries and Areas
Custom tax or VAT may occur depending on your country or region.

EMS(Express Mail Service) charges will go up June 1, 2016.
We revised our shipping charge with the decision.

Returning and Exchange

Returning and exchange Policy

Due to our international shipping process, we are unable to provide returns or exchanges on products.
Before making your purchase, please check over the details of your order.
If there are any details you are unsure of, please make an inquiry to customer support before your order.
We take all necessary measures to ensure a quality service, however in the rare case that:

  • the item has incurred damage
  • the received item is different from the order
Please contact customer support within 10 days.

Only in these cases can we provide an exchange service, at no extra cost.
Refunds will be issued by the same method as the original payment.
For credit card payments, refunds will be made within one week.

※Timing of the refund will depend on the credit card company.

Returning Policy

The returns process is as follows:
E-mail us at : mailsupport@ml.mid-jp.com -> Send items for return -> Check items -> Process refund
(Phone us at : 81-58-255-5256)

Please return the items you wish to refund to the following addresses.
TO: MID INTERNATIONAL Co., Ltd.
3-8 KORAN,
Gifu-city,Gifu 500-8686 JAPAN

Refund method

The refund method in the case of returned items
We advance procedure of refund after the items arrival which you returned.
In the case of credit card payment
We arrange a claim stop of a credit card.
By a card issuer's bundle day, you may once have to pay the total of price for items. In that case, it is repaid from a credit card company after the next month.
In the case of PayPal payment
We arrange the claim stop of PayPal.